AI Consulting & Automation · Michigan & beyond
AI consulting for your Michigan business.
Wondering where AI fits in your business? Start with a conversation about your work. Get clear answers, practical recommendations, and help putting a useful idea into action.
Call today: (231) 287-7418Prefer to write? Send Ryan a message →
Michigan-based · Working directly with Ryan Bertram
Practical AI help for small businesses.
AI consulting starts with understanding your work: the questions your team answers, the documents you handle, and the tasks you repeat. Work directly with Ryan Bertram to assess opportunities, choose tools, and plan a manageable first project. BTS works with businesses in Grand Rapids, across West Michigan, and remotely throughout the United States.
A practical starting point
Review your workflow and identify tasks where AI could help, with a clear action plan.
Tool selection & setup
Compare options, costs, and data requirements. Get help configuring tools or connecting them to your existing systems.
Hands-on guidance
Learn how to use the tools, review their output, and decide whether a small pilot is worth expanding.
Ways AI could help
Start with the work you already do.
These are possible starting points. We’ll assess what fits your business during the consultation.
Customer inquiries
Explore summaries, inquiry routing, and draft responses that your team reviews before sending.
Documents & internal knowledge
Consider tools that help your team find information in approved documents, with source references and access controls.
Everyday administrative work
Explore extracting information from documents, preparing routine drafts, or connecting steps between business applications.
Need to connect existing tools? Explore systems integration and workflow automation. For a purpose-built tool, see custom web application development.
From your first question to a working pilot.
Step 1
Talk through your workflow
Bring a task that takes too much time or a question about AI. We’ll discuss your current tools, goals, and constraints.
Step 2
Choose a small first step
Agree on the scope, cost, data handling, and what a useful result would look like before implementation.
Step 3
Try it, review it, improve it
Test with representative examples, train the people using it, and review the results before expanding.
Example project scope
Start with one repetitive task.
A possible pilot: turn incoming customer inquiries into summaries and draft replies for your team to review. We would agree on the scope, data handling, and how to measure usefulness before building.
A few useful details.
Do I need to know anything about AI?
No. Bring your questions and tell Ryan how your business works. We’ll discuss what could help and a practical next step.
Can you help us put the tools to work?
Yes. Depending on your needs, the scope can include tool setup, workflow automation, custom integrations, and guidance for your team.
How much does AI consulting cost?
Pricing depends on the workflow, tools, and level of implementation. Call Ryan to discuss your needs; scope and cost are agreed before project work begins.
Can you work with businesses in Grand Rapids?
Yes. BTS is Michigan-based and works with Grand Rapids and West Michigan businesses, as well as remote teams elsewhere.
How do you handle sensitive business information?
We review what data a workflow needs, who should have access, and the proposed tool’s data handling before implementation. Start with non-sensitive examples while evaluating options.
What if AI is not a good fit?
We’ll discuss that too. The goal is to solve a useful business problem; a simpler workflow or conventional automation may be the better choice.
Work directly with Ryan Bertram